Refund Policy
🔄 Refund Policy
At Ring Reza, each piece is made just for you! As a result, we do not offer refunds on customized products. However, if we mistakenly send you the wrong item, we will replace it at no extra cost.
1. Replacement Policy
- If you receive the wrong order, email us at ringrezapk@gmail.com within 7 days of delivery.
- Provide your order ID and clear photos of the received item.
- Once verified, we will send you the correct product as soon as possible.
2. Non-Refundable Items
- Customized and engraved jewelry cannot be refunded or exchanged.
- Change of mind or incorrect personalization details provided by the customer are not eligible for replacement.
For any concerns, feel free to contact us at ringrezapk@gmail.com